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Business Partner  Germany, Austria, Switzerland & Central & Eastern Europe - Job Bad Vilbel - Karriere bei Brother

Business Partner Germany, Austria, Switzerland & Central & Eastern Europe

Brother - at your site

An exciting opportunity has arisen to join Brother as Business Partner to cover the Germany, Austria, Switzerland and Central & Eastern European regions - based in our Brother Germany facility in Frankfurt.

You will join and strengthen a team of existing Business Partners in an IT department that is truly pan-European.

Although you will be based in Frankfurt, some international travel will be required.

Your Tasks

Your overall responsibilities will consist of managing the relationship between our sales offices and the IT department, being a single point of contact for the IT services delivered. 

Day to day duties and responsibilities will be varied and include relationship, demand and change management, as well as business engagement and analysis. A good knowledge of Jira would be advantageous.

We are looking for the right candidate that is motivated, a self-starter, ambitious and enthusiastic – that can communicate effectively with senior stakeholders across cultures globally.

This is a great opportunity to work in a pan-European team, for a global company so cross-cultural communication should come naturally to this person.

Main Tasks

  • As the Germany, Austria, Switzerland and Central & Eastern European Business Partner, you will be the single point of contact for IT service delivery within these regions.
  • You will be responsible for representing the One IT team and will build and maintain a close relationship with local management and users. Through regular engagement and by measuring SLAs and service quality this role will capture, shape and align demand, as well as highlighting areas for improvement to both business units and IT delivery teams alike.
  • The role will require you to identify and facilitate areas for training to increase the digital skills of users, including delivery of training where appropriate - to improve efficiency of super users and organise events to raise awareness on key IT topics.
  • As required, the Business Partner will support large European IT projects and initiatives by capturing local requirements and needs, manage local rollouts via change management and communication to ensure successful adoption in the offices of responsibility.

Requirements

  • Minimum German speaker with English as a second language, additional spoken languages an advantage
  • International travel required
  • Business acumen, and the ability to communicate to executives, business domain stakeholders and technical staff alike – across multiple countries and cultures.
  • Strategic thinking - you can take an overall perspective on business issues, events, activities and can see their wider implications and long-term impact.
  • Experience in relationship management - you can identify, analyse, manage and monitor relationships with key stakeholders.
  • Experience in change management – you are familiar with change management processes, tools and techniques.  Ability to project co-ordinate as necessary.
  • Although you are not a Business Analyst, you will have a good understanding of business analysis methodologies, tools and techniques (IT operations) or experience as a Business Analyst.
  • Ability to analyse project, program and portfolio needs, as well as determine the resources needed to achieve objectives and overcome cross-functional barriers.
  • Continuous improvement mentality - you know how to identify and explore opportunities for service and business improvement.
  • Business domain, data/content and process understanding (which are more important than technical skills).
  • Demonstrated influence, communication, presentation and facilitation skills.  Ability and confidence to conduct training to large multi-cultural audiences.
  • Ability to assess rapidly changing technologies and apply them to business needs.

 
This is a fantastic opportunity and interested candidates should send a application to us.
 
Business Partner  Germany, Austria, Switzerland & Central & Eastern Europe - Job Bad Vilbel - Karriere bei BrotherBusiness Partner  Germany, Austria, Switzerland & Central & Eastern Europe - Job Bad Vilbel - Karriere bei BrotherBusiness Partner  Germany, Austria, Switzerland & Central & Eastern Europe - Job Bad Vilbel - Karriere bei BrotherBusiness Partner  Germany, Austria, Switzerland & Central & Eastern Europe - Job Bad Vilbel - Karriere bei Brother
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Überzeuge Dich von Brother als Arbeitgeber mit einem motivierten Team, flachen Hierarchien und kurzen Entscheidungswegen.

Als besonders service- und anwenderorientiertes Unternehmen setzt Brother traditionell auf die Zusammenführung von Entwicklung, Produktion und Vertrieb im eigenen Haus. So können veränderte Kundenanforderungen schnell und präzise in die künftigen Entwicklungen einfließen. Auch die Brother Philosophie der einfachen Bedienerführung sowie die Entwicklung von Produktfamilien mit einheitlichem Verbrauchsmaterial lässt sich so am besten realisieren.

Contact

Larissa Bocks
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